As a customer you have to be registered in our system so that you can access and get all services provided by our company through the system, after registration you will become one the members and you will be able to get every update .
After registration you will get a short message to your current e-mail that you are working with
You can change the password through setting in our system dashboard after Login using the one we have sent to your e-mail. Remember that during your first Login you have to use both e-mail and Password we have sent to you on your e-mail, after first Login you can change the password and then you can set your own password
Before you send any package to our warehouse you have to register (put) that package in our system. By registration package the system gives you Application form to full fill all required information after package registration the system will automatically give you the new code of your package begins with the letters “WKS…….” through E-mail. That code (tracking number) will be unique and will be used to track your package, if you full fill real information before you send it to our warehouse both sender and receiver will be able to get update on every single step.
- Tracking Number providing
- Pick up and collection of package
- Measurement of package and pricing
- Payment for transport fees
- Booking & documentation in china
- Customs clearance or exports authority handling
- Customs declaration & Tax /Duties handling
- Delivery to our office address
- Delivery to door service for the one who pay for it
TO calculate the shipping cost include tax
- Types of Product
- Product name(Brand or Non Brand)
- How many KGs
- How many CBMs
- Transit route( Guangzhou international Airport “Baiyun International Airport” or Hong Kong Airport)
- Owner Customs declaration & Taxes
- FINAL Destination in your country (District)
- >By Air cargo the shipping cost calculation is depend on the parcel’s total weight expect Phone, Computer, Camera, smart watch, small Product like document and other product with battery inside, if the parcel is too large in size the volumetric weight is applicable. And also we make calculations due to destination and the shipping way or rout. By Air Cargo nowadays we use two airports (Guangzhou international Airport and Hong Kong International Airport). And also the price can be increase if you need delivery to door service, if you need this service you have to contact our agent first. In the shipping fees you pay we do both transportation and custom clearance. If you need to pay shipping fees only without custom clearance this is applicable to someone who has more than 100kg, if you need this service contact our agent.
- >By Sea Cargo people with many goods like the one who has full container or more than 1CMB we help them only to ship goods and they own do custom clearance at the final destination.
- >By Sea Cargo we can also help you to ship your goods and do custom clearance if the customer wishes that service, on this point the shipping cost calculation is depend on the parcel’s total weight expect Phone, Computer, Camera, smart watch, headset, TV and other product with battery inside, if the parcel is too large in size we make calculations depend on its volume (volumetric weight). Everything on this point we do it like as we do in air cargo only what we change is the price of goods per Kg
- If your package is large in size and light in weight, the shipping cost will be calculated by package’s volumetric rather than its weight (kg). At this point the volumetric weight is applicable
- To calculate the volumetric weight of package we use an international formula for air freight calculation
FOR EXAMPLE
Your package has actual weight of 20kg
Then in more bigger in volume with H= 50cm, L= 70cm, W= 40cm
Volumetric weight will be V.W= (50*70*40)/6000, Volumetric weight (V.W)= 23.3KG
We offer the flexible payment offices that competitors do not offer, for example if you do not have yuan(RMB) in our company we can let you pay in dollars or pay in currencies with the country you are located by help full from our agent .
The payment is done before shipment after your parcel or Package arrives to our warehouse in china. After receiving your package we prepare it and inform you estimated date that will be send out.
- No, we cannot. Please offer the detailed address for pick-up. You also can pick up from different suppliers and combine to one shipment for you.
- Yes, we have partner agents at the ports in the country where we send goods as we have mentioned in above paragraph. Surely we can help you if you are interested.
Yes. We prepare them all and sent to together if there no any product prohibited by air cargo or sea cargo guideline
- By air cargo when we will help you to do custom clearance all the process of shipment takes between 14days – 18days.
- By air cargo when you are the owner of custom clearance all the process of shipment takes only 12days then other days is for you to do custom clearance.
- By sea cargo when we will help you to do custom clearance all the process of shipment takes between 45days – 60days.
- By sea cargo when you are the owner of custom clearance all the process of shipment takes only 45days then other days is for you to do custom clearance.
- Depending on the method of shipment, size of the order , regulations and other factors the shipment can be delayed and shipped later one week in advance
With WKS Yes can track and trace your package. Once we have confirmed you order we provide you tracking number start by WKS….in order to give you the update transit positions of your package or parcel
Yes we can send it, but this system is applicable if your goods are more than 100kg, above 100kg we can send your good to the port in your country and you have to make sure that the custom declaration and tax is on your side. At this point the shipping cost is not the same as the one we help in custom declaration and tax.